Legal information, privacy and company details.

PFC Consulting respects your privacy. We collect only the information necessary to respond to enquiries and deliver consulting engagements.

Information we may collect

• Name, email address and phone number provided through enquiry forms or direct contact.
• Business name and a brief description of the operational context you share with us.
• Basic technical information such as device type and pages visited, used for anonymised analytics.

How we use enquiry information

Enquiry information is used solely to make contact with you regarding your request, to scope a potential engagement and to maintain a record of our correspondence.

How contact details are stored

Contact details are held in secure systems with access limited to PFC Consulting personnel involved in client communication and delivery.

Website analytics

We use lightweight, privacy-respecting analytics to understand how the site is used. No advertising profiles or cross-site tracking are built from this data.

Communication preferences

You may ask us to stop contacting you at any time. We do not send marketing communications without a clear prior relationship and opt-in.

Third-party services

Where third-party services support our operations (for example email, hosting or analytics), we select providers with appropriate data protection standards and share only the information necessary.

Your rights

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information where there is no overriding obligation to retain it.
• Withdraw consent for ongoing communication at any time.

PFC Consulting does not sell customer data.

Use of this website

This website is provided for general information about PFC Consulting and our services. By using the site you agree to do so lawfully and in good faith.

Intellectual property

All content on this site — including text, structure, graphics and the PFC Consulting brand — is owned by PFC Consulting unless stated otherwise. Content may not be reproduced or republished without permission.

Consulting engagements

All consulting engagements are governed by a separate written agreement that sets out scope, deliverables, timelines and commercial terms. Information on this website does not in itself constitute consulting advice or a contractual offer.

No guaranteed outcomes

Operational improvement depends on many factors specific to each business. While we apply experience and structured methods, no specific commercial outcome is guaranteed by the content of this website.

Limitation of liability

PFC Consulting accepts no liability for any loss arising from reliance on general information published on this website. Liability in respect of paid engagements is addressed in the relevant engagement agreement.

External links

This website may link to third-party sites for convenience. PFC Consulting is not responsible for the content, accuracy or practices of those sites.

Updates to website content

We may update or amend website content at any time without notice to reflect changes in our services, policies or operational approach.

PFC Consulting handles personal information in line with UK GDPR principles. We take a proportionate, responsible approach appropriate to a boutique consultancy.

Lawful basis for processing

Enquiry information is processed on the basis of legitimate interest in responding to your request and, where relevant, on the basis of taking steps prior to entering an engagement agreement.

Secure storage

Information is held in reputable, access-controlled systems with appropriate technical and organisational safeguards.

Data minimisation

We only collect and retain information necessary for the purpose at hand, and avoid collecting personal information that is not needed.

Data retention

Personal information is retained only for as long as needed to fulfil its purpose, meet legal obligations and maintain a reasonable record of correspondence. Information no longer required is securely removed.

Your rights under GDPR

• Request a copy of personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any overriding legal obligation.
• Object to specific processing or withdraw consent at any time.

What cookies are

Cookies are small files stored on your device by your browser when you visit a website. They help sites function correctly and understand how they are being used.

Essential cookies

We use a small number of essential cookies that are required for the website to function correctly and securely.

Analytics cookies

Where analytics are used, they are configured to be privacy-respecting and anonymised. We do not use advertising or cross-site tracking cookies.

Managing your preferences

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect site functionality.